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Scheduled Maintenance Report for Vonage Contact Centre (VCC)
Completed
The scheduled maintenance has been completed.
Posted Apr 26, 2021 - 14:10 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 26, 2021 - 14:00 BST
Scheduled
Vonage Contact Centre 'EMEA - London (Cloud 11)' and 'EMEA - London (Cloud 8)' locations are being decommissioned. Ensure that you subscribe to 'EMEA - London' and/or 'EMEA - Frankfurt' in order to receive all relevant incident notifications moving forward. Subscribe at vcc.statuspage.io
Posted Apr 26, 2021 - 13:16 BST
This scheduled maintenance affected: EMEA - London (Cloud 11) (Inbound Voice Interactions, Outbound Voice Interactions, ContactPad, VCC Platform Supervisor & Admin, Connect (Dialer), Omnichannel Interactions, Motivate & Inspire, Workforce Management (WFM), APIs, WebRTC, Statistics / Reporting, Conversation Analyzer, PCI Payments, SMS, Salesforce.com Integration, ZenDesk Integration, ServiceNow Integration, Zoho Integration, SAP Integration, Hosted IP PBX, Online Documentation (docs.newvoicemedia.com), Community Hub) and EMEA - London (Cloud 8) (Inbound Voice Interactions, Outbound Voice Interactions, ContactPad, VCC Platform Supervisor & Admin, Connect (Dialer), Omnichannel Interactions, Motivate & Inspire, Workforce Management (WFM), APIs, WebRTC, Statistics / Reporting, Conversation Analyzer, PCI Payments, SMS, Salesforce.com Integration, ZenDesk Integration, ServiceNow Integration, Zoho Integration, SAP Integration, Hosted IP PBX, Online Documentation (docs.newvoicemedia.com), Community Hub).