WebRTC Connectivity Issues - NAM Region
Incident Report for Vonage Contact Centre (VCC)
Resolved
This issue has been resolved. We are now working to generate a full root cause analysis which will be shared in the form of an Incident Report with affected customers.
Posted May 17, 2022 - 20:45 BST
Monitoring
Service is now recovered and we are monitoring. If you are still experiencing issues please contact Support.
Posted May 17, 2022 - 18:03 BST
Investigating
We are currently aware of an ongoing issue affecting WebRTC users in NAM region. Our Incident Management team is investigating the issue with priority. If you are affected with this problem, please contact our Support via usual methods.
Posted May 17, 2022 - 17:30 BST
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