IR26959 VCC: Menu Tone applet issues.

Incident Report for Vonage Contact Centre (VCC)

Resolved

This incident has been resolved.

Posted Jan 11, 2024 - 19:36 GMT

Monitoring

Service is now recovered and we are monitoring. If you are still experiencing issues, please contact Support.

Posted Jan 11, 2024 - 10:33 GMT

Investigating

We are experiencing issues with Menu applet announcements, our incident management team is investigating the issue with priority

Posted Jan 11, 2024 - 09:42 GMT

This incident affected: EMEA - London (Inbound Voice Interactions) and EMEA - Frankfurt (Inbound Voice Interactions).