IR27034 - SSO problems in NAM
Incident Report for Vonage Contact Centre (VCC)
Resolved
This incident has been resolved.
Posted Jul 29, 2024 - 17:12 BST
Monitoring
Service is now recovered and we are monitoring. If you are still experiencing issues, please contact Support.
Posted Jul 29, 2024 - 16:22 BST
Investigating
We are currently aware of an ongoing issue affecting the ContactPad in Salesforce when Single-Sign On is used. Our Incident Management team is investigating the issue with priority.
Posted Jul 29, 2024 - 16:17 BST
This incident affected: NAM - Richmond (ContactPad) and NAM - Portland (ContactPad).
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