EMEA VCC portal 'Call Recordings' section not accessible

Incident Report for Vonage Contact Centre (VCC)

Resolved

This incident has been resolved.
Posted Jan 18, 2021 - 15:21 GMT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 17, 2021 - 17:34 GMT

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 17, 2021 - 17:00 GMT

Investigating

We are currently investigating this issue.
Posted Jan 17, 2021 - 16:39 GMT