IR27155 - Issues with the Community Hub portal

Incident Report for Vonage Contact Centre (VCC)

Resolved

The incident has been resolved. If you are still experiencing issues please contact Support.

Posted Jun 16, 2025 - 12:07 BST

Investigating

We are currently aware of an ongoing issue affecting the Community Hub portal. Our Incident Management team is investigating the issue with priority.

Posted Jun 16, 2025 - 10:04 BST

This incident affected: EMEA - London (Community Hub), EMEA - Frankfurt (Community Hub), NAM - Richmond (Community Hub), NAM - Portland (Community Hub), APAC - Sydney (Community Hub), and APAC - Singapore (Community Hub).