IR26998 VCC: WebRTC - Connection Issue
Incident Report for Vonage Contact Centre (VCC)
Resolved
This issue has been resolved. If you are still affected by this issue, please reload your Google Chrome browser. We are now working to generate a full root cause analysis which will be shared in the form of an Incident Report with affected customers.
Posted Apr 30, 2024 - 19:34 BST
Monitoring
Service is now recovered and we are monitoring. If you are still experiencing issues please contact Support.
Posted Apr 30, 2024 - 15:56 BST
Investigating
We are currently aware of an ongoing issue affecting calling using WebRTC in the EMEA. Our Incident Management team is investigating the issue with priority.
Posted Apr 30, 2024 - 15:51 BST
This incident affected: EMEA - London (WebRTC) and EMEA - Frankfurt (WebRTC).
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