IR26949 - Call connectivity issues on Virtual Assistant
Incident Report for Vonage Contact Centre (VCC)
Resolved
This issue has been resolved. If you are still experiencing issues please contact Support.
Posted Nov 26, 2023 - 23:14 GMT
Investigating
We are experiencing issues with call connectivity using Virtual Assistant. Our Incident Management team is investigating the issue. If you are experiencing issues, please contact Support.
Posted Nov 26, 2023 - 23:08 GMT
This incident affected: NAM - Richmond (AI Studio Virtual Assistant) and NAM - Portland (AI Studio Virtual Assistant).
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