Vonage services have been fully restored following today’s service problems, which began at 2026-09-08 13:10 UTC. Full resolution has been confirmed effective as of 2026-09-08 18:30 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible.
Vonage services continue to show signs of recovery following today's problems with Agent Workspace and Historical Analytics user interface behavior. We'll continue to provide further updates here within 6 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
Posted Sep 08, 2026 - 20:02 BST
Update
We continue to work to resolve the issue that may be impacting Agent Workspace and Historical Analytics user interface behavior. We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
Posted Sep 08, 2026 - 19:27 BST
Investigating
We are aware of issues that may be impacting Agent Workspace and Historical Analytics user interface behavior. We are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
Posted Sep 08, 2026 - 18:26 BST
This incident affected: EMEA - London (Statistics / Reporting, Agent Workspace), EMEA - Frankfurt (Statistics / Reporting, Agent Workspace), NAM - Richmond (Statistics / Reporting, Agent Workspace), NAM - Portland (Statistics / Reporting, Agent Workspace), APAC - Sydney (Statistics / Reporting, Agent Workspace), and APAC - Singapore (Statistics / Reporting, Agent Workspace).