This issue has been resolved. We are now working to generate a full root cause analysis which will be shared in the form of an Incident Report with affected customers.
Posted Oct 30, 2024 - 19:50 GMT
Monitoring
Service is now recovered and we are monitoring. If you are still experiencing issues after refreshing Salesforce page and/or clrearing cache and cookies, please contact Support.
Posted Oct 30, 2024 - 19:07 GMT
Update
The incident management team continues to investigate the issue as a top priority.
Posted Oct 30, 2024 - 18:45 GMT
Investigating
We are currently aware of an ongoing issue affecting the ContactPad object popping in Salesforce. Our Incident Management team is investigating the issue with priority.
Posted Oct 30, 2024 - 18:09 GMT
This incident affected: EMEA - London (Salesforce.com Integration), EMEA - Frankfurt (Salesforce.com Integration), NAM - Richmond (Salesforce.com Integration), and NAM - Portland (Salesforce.com Integration).