IR27026 - Real Time Legacy not loading

Incident Report for Vonage Contact Centre (VCC)

Resolved

This incident has been resolved. If you are still experiencing issues please contact Support.

Posted Jul 16, 2024 - 13:13 BST

We are currently aware of an ongoing issue affecting the Real Time Legacy. Our Incident Management team is investigating the issue with priority.

Posted Jul 16, 2024 - 12:49 BST

This incident affected: NAM - Richmond (Statistics / Reporting) and NAM - Portland (Statistics / Reporting).