Vonage Contact Centre (VCC) Status - IR26986 - Proactive alert: Salesforce service feature disruption

IR26986 - Proactive alert: Salesforce service feature disruption

Incident Report for Vonage Contact Centre (VCC)

Resolved

This incident has been resolved, and functionality has been restored

Posted Mar 22, 2024 - 17:55 GMT

Investigating

We are aware that Salesforce is experiencing an issue impacting their services. Please contact Salesforce if you are affected by this issue.

Posted Mar 22, 2024 - 13:16 GMT

This incident affected: EMEA - London (Service Cloud Voice (SCV)) and EMEA - Frankfurt (Service Cloud Voice (SCV)).