IR27183 - GTT Outage

Incident Report for Vonage Contact Centre (VCC)

Resolved

This issue has been resolved. If you are still experiencing issues please contact Support.

Posted Aug 17, 2025 - 12:14 BST

Monitoring

We are aware of an an issue involving GTT. Service is now recovered and we are monitoring. If you are still experiencing issues please contact Support.

Posted Aug 16, 2025 - 16:00 BST

This incident affected: APAC - Sydney (Inbound Voice Interactions) and APAC - Singapore (Inbound Voice Interactions).