Vonage services have been fully restored following Thursday’s AI Studio service interruption, which began at 2026-05-19 18:24 UTC. Full resolution has been confirmed effective 2026-06-15 10:07 UTC. You will receive a formal RFO within 5 business days. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
Posted Jun 16, 2026 - 16:27 BST
Monitoring
Vonage services continue to show signs of recovery following Thursday's interruption in AI Studio for new Salesforce integrations. We'll continue to provide further updates here within 24 hours, and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
Posted Jun 15, 2026 - 18:30 BST
Investigating
We continue to work to resolve the issue that may be impacting your AI Studio for new Salesforce integrations. We apologize for the earlier incorrect resolution notice — our investigation has revealed the service has not been fully restored. Our engineering team is actively investigating the root cause. We'll continue to provide further updates here within 24 hours. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
Posted Jun 12, 2026 - 16:51 BST
This incident affected: EMEA - London (AI Studio Virtual Assistant), EMEA - Frankfurt (AI Studio Virtual Assistant), NAM - Richmond (AI Studio Virtual Assistant), NAM - Portland (AI Studio Virtual Assistant), APAC - Sydney (AI Studio Virtual Assistant), and APAC - Singapore (AI Studio Virtual Assistant).