Vonage services have been fully restored following today’s service outage, which began at 2026-09-28 06:05 UTC. Full resolution has been confirmed effective 2026-09-28 06:23 UTC. Impacted customers will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible.
Vonage services continue to show signs of recovery following today's interruption in WebRTC connectivity. We'll continue to provide further updates here within 4 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
Posted Sep 28, 2026 - 07:40 BST
Investigating
We are aware of issues that may be impacting WebRTC traffic in EMEA region. We are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
Posted Sep 28, 2026 - 07:24 BST
This incident affected: EMEA - London (WebRTC) and EMEA - Frankfurt (WebRTC).