Vonage Contact Centre (VCC) Status - IR26963

IR26963 - Contactpad blank

Incident Report for Vonage Contact Centre (VCC)

Resolved

This issue has been resolved. If you are still experiencing issues, please contact Support.

Posted Jan 30, 2024 - 14:15 GMT

Monitoring

Service is now recovered and we are monitoring. If you are still experiencing issues, please contact Support.

Posted Jan 30, 2024 - 13:52 GMT

Investigating

We are currently aware of an ongoing issue affecting the Contactpad. Our Incident Management team is investigating the issue with priority.

Posted Jan 30, 2024 - 13:28 GMT

This incident affected: APAC - Singapore (ContactPad), APAC - Sydney (ContactPad), EMEA - London (ContactPad), EMEA - Frankfurt (ContactPad), NAM - Richmond (ContactPad), and NAM - Portland (ContactPad).