IR27152 - Subset number range failing to connect in NAM

Incident Report for Vonage Contact Centre (VCC)

Resolved

This issue has been resolved. If you are still experiencing issues please contact Support.

Posted Jun 10, 2025 - 20:23 BST

Monitoring

We were aware of an issue impacting a subset number range failing to connect. Service is now recovered and we are monitoring. If you are still experiencing issues please contact Support.

Posted Jun 10, 2025 - 19:18 BST

This incident affected: NAM - Richmond (Inbound Voice Interactions, Outbound Voice Interactions).