IR27058 Authentication Error VBC Applications

Incident Report for Vonage Contact Centre (VCC)

Resolved

This issue has been resolved. We are now working to generate a full root cause analysis which will be shared in the form of an Incident Report with affected customers.

Posted Sep 17, 2024 - 14:03 BST

Monitoring

Service is now recovered and we are monitoring. If you are still experiencing issues, please contact Support.

Posted Sep 17, 2024 - 11:11 BST

Investigating

Some Vonage Business customers may be experiencing issues accessing their online account at app.vonage.com. Our engineers are working to quickly resolve the issue. If you are already logged in, there should be no disruption of service at this time.

Posted Sep 17, 2024 - 10:40 BST