All Systems Operational

EMEA - London Operational
Inbound Voice Interactions Operational
Outbound Voice Interactions Operational
ContactPad Operational
VCC Platform Supervisor & Admin Operational
Connect (Dialer) Operational
Omnichannel Interactions Operational
Workforce Management (WFM) Operational
APIs Operational
WebRTC Operational
Statistics / Reporting Operational
Conversation Analyzer Operational
PCI Payments Operational
SMS Operational
Salesforce.com Integration Operational
ZenDesk Integration Operational
ServiceNow Integration Operational
Zoho Integration Operational
SAP Integration Operational
Online Documentation Operational
Community Hub Operational
Salesforce Voice (Service Cloud Voice) Operational
AI Studio Virtual Assistant Operational
Integrated Experience (ContactPad embedded in VBC) Operational
Operator Connect Operational
VCC Mobile Operational
Agent Workspace Operational
VGIS / Customer 360 Operational
Knowledge Operational
EMEA - Frankfurt Operational
Inbound Voice Interactions Operational
Outbound Voice Interactions Operational
ContactPad Operational
VCC Platform Supervisor & Admin Operational
Connect (Dialer) Operational
Omnichannel Interactions Operational
Workforce Management (WFM) Operational
APIs Operational
WebRTC Operational
Statistics / Reporting Operational
Conversation Analyzer Operational
PCI Payments Operational
SMS Operational
Salesforce.com Integration Operational
ZenDesk Integration Operational
ServiceNow Integration Operational
Zoho Integration Operational
SAP Integration Operational
Online Documentation Operational
Community Hub Operational
Salesforce Voice (Service Cloud Voice) Operational
AI Studio Virtual Assistant Operational
Integrated Experience (ContactPad embedded in VBC) Operational
Operator Connect Operational
VCC Mobile Operational
Agent Workspace Operational
VGIS / Customer 360 Operational
Knowledge Operational
NAM - Richmond Operational
Inbound Voice Interactions Operational
Outbound Voice Interactions Operational
ContactPad Operational
VCC Platform Supervisor & Admin Operational
Connect (Dialer) Operational
Omnichannel Interactions Operational
Workforce Management (WFM) Operational
APIs Operational
WebRTC Operational
Statistics / Reporting Operational
Conversation Analyzer Operational
PCI Payments Operational
SMS Operational
Salesforce.com Integration Operational
ZenDesk Integration Operational
ServiceNow Integration Operational
Zoho Integration Operational
SAP Integration Operational
Online Documentation Operational
Community Hub Operational
Salesforce Voice (Service Cloud Voice) Operational
AI Studio Virtual Assistant Operational
Integrated Experience (ContactPad embedded in VBC) Operational
Operator Connect Operational
VCC Mobile Operational
Agent Workspace Operational
VGIS / Customer 360 Operational
Knowledge Operational
NAM - Portland Operational
Inbound Voice Interactions Operational
Outbound Voice Interactions Operational
ContactPad Operational
VCC Platform Supervisor & Admin Operational
Connect (Dialer) Operational
Omnichannel Interactions Operational
Workforce Management (WFM) Operational
APIs Operational
WebRTC Operational
Statistics / Reporting Operational
Conversation Analyzer Operational
PCI Payments Operational
SMS Operational
Salesforce.com Integration Operational
ZenDesk Integration Operational
ServiceNow Integration Operational
Zoho Integration Operational
SAP Integration Operational
Online Documentation Operational
Community Hub Operational
Salesforce Voice (Service Cloud Voice) Operational
AI Studio Virtual Assistant Operational
Integrated Experience (ContactPad embedded in VBC) Operational
Operator Connect Operational
VCC Mobile Operational
Agent Workspace Operational
VGIS / Customer 360 Operational
Knowledge Operational
APAC - Sydney Operational
Inbound Voice Interactions Operational
Outbound Voice Interactions Operational
ContactPad Operational
VCC Platform Supervisor & Admin Operational
Connect (Dialer) Operational
Omnichannel Interactions Operational
Workforce Management (WFM) Operational
APIs Operational
WebRTC Operational
Statistics / Reporting Operational
Conversation Analyzer Operational
PCI Payments Operational
SMS Operational
Salesforce.com Integration Operational
ZenDesk Integration Operational
ServiceNow Integration Operational
Zoho Integration Operational
SAP Integration Operational
Online Documentation Operational
Community Hub Operational
Salesforce Voice (Service Cloud Voice) Operational
AI Studio Virtual Assistant Operational
Integrated Experience (ContactPad embedded in VBC) Operational
Operator Connect Operational
VCC Mobile Operational
Agent Workspace Operational
VGIS / Customer 360 Operational
Knowledge Operational
APAC - Singapore Operational
Inbound Voice Interactions Operational
Outbound Voice Interactions Operational
ContactPad Operational
VCC Platform Supervisor & Admin Operational
Connect (Dialer) Operational
Omnichannel Interactions Operational
Workforce Management (WFM) Operational
APIs Operational
WebRTC Operational
Statistics / Reporting Operational
Conversation Analyzer Operational
PCI Payments Operational
SMS Operational
Salesforce.com Integration Operational
ZenDesk Integration Operational
ServiceNow Integration Operational
Zoho Integration Operational
SAP Integration Operational
Online Documentation Operational
Community Hub Operational
Salesforce Voice (Service Cloud Voice) Operational
AI Studio Virtual Assistant Operational
Integrated Experience (ContactPad embedded in VBC) Operational
Operator Connect Operational
VCC Mobile Operational
Agent Workspace Operational
VGIS / Customer 360 Operational
Knowledge Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 29, 2026

No incidents reported today.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.